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An Affordable Private Ride Car Service

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Airport Pickup (What to expect)

Home/Hotel/Office pickup. What to expect

Shuttle vs. Private Ride

Missed Shuttle, Now What?

Citywide Airport Shuttle

(763)313-6699

Shuttle Service

After a long flight away, do you really want to sit in a van with a bunch of people you don’t know? I’ll get you home without delay.

Good experience, would recommend!

Rated 5 out of 5

May 27, 2023

Driver picked up my mother from MSP. They had a little trouble finding eachother but driver was persistent and managed to find her. She told be she had a great relaxing ride after a long flight. Excellent service!

Bas Kietselaer

Pleasant Ride

Rated 5 out of 5

May 25, 2023

We used Citywide to get to and from Minneapolis airport when attending an event in Princeton. It was easy to set up and easy to change when our original flight was cancelled and we had to rebook for a different day. Our drivers each way were prompt, courteous and safe drivers. The driver who picked us up texted a photo of his car and license plate, that made it easy to find him at the busy airport. We had a pleasant and stress free ride direct to our destination. This was so much better than the hassles of rental car lines, figuring out directions and driving on unfamiliar roads. I will use this service again on my next trip to MN.

Betty Ann Bittel

Great service!

Rated 5 out of 5

May 23, 2023

Mark was so great with helping to arrange all the details and was right on time both coming and going. The vehicle was clean and roomy for all of us and all our things. I would definitely call him again!

Pat Seddon

Great service. Great value.

Rated 5 out of 5

May 22, 2023

I had a group of visitors traveling from many different countries. I was so pleased to have found this shuttle service to help everyone arrive at our country location! The communication was clear and timely. The driver connected with all the travelers via WhatsApp, which was incredibly helpful for everyone. The driver was not only accommodating and responsive, he was very friendly which put everyone at ease. This shuttle service was high on customer service and at a price that was affordable to everyone. I’m so grateful to know about them. They are now a trusted vendor for all future events. Thank you! – Chris Everett

Chris Everett

Good

Rated 5 out of 5

May 22, 2023

Good

Troy

Highly recommend their ride service!

Rated 5 out of 5

May 21, 2023

Prices are fair, communication was detailed, and the driver was excellent!

Robert Strange

Courteous and reliable service at a very reasonable price

Rated 5 out of 5

May 20, 2023

Our requests about the service were answered promptly and helpfully. Our driver’s instructions made it very easy to find the car. He also went out of his way to make sure he had the right vehicle to accommodate a handicapped passenger. We will choose Citywide every time we are in the Minneapolis or Rochester, MN area from now on.

Deborah Gaensbauer

Awesome

Rated 5 out of 5

May 20, 2023

This was my first time using this service, it was very pleasant experience overall. Bill was there before time, was very pleasant. He waited until I got in the building safe at my destination. I highly recommend this ride service.

Aparna Deshpande

No Title

Rated 5 out of 5

May 19, 2023

Always does a good job

Latora Johnson

Mantle Conference 2023

Rated 5 out of 5

May 19, 2023

This was our first time in Minneapolis and we were greeted by our driver with a smile on time and ready to take us to our respected places. He was pleasant and told us a little bit about the city and suggested we check out the Mall of America if we had time. He was a professional delight!!. I don’t remember his name but I’m sure your records can verify who the driver was.

Rita Goff

Easy booking, efficient, courteous driver.

Rated 5 out of 5

May 17, 2023

Appreciate our driver, Bill, waiting for our midnight arrival! He had water and snacks waiting which we really appreciated. We had traveled all day with a couple of issues so we were tired and hoping there wouldn’t be any on this last leg and there weren’t! Appreciate his promptness and communication! Highly recommend this company and will use in the future.

Jan

Easy/Convenient

Rated 5 out of 5

May 15, 2023

Monte was the best driver I’d have to date.

Kind, quick, solid driver.

Ashley A

Amazing service!

Rated 5 out of 5

May 11, 2023

So friendly, helpful and professional. Highly recommended!

Lani Terrell

Great Service

Rated 5 out of 5

May 11, 2023

Very Professional, on time and courteous.

Would use it again for sure!

David Cairns

Like clockwork

Rated 5 out of 5

May 8, 2023

Very personalized service. Excellent communication. Driver on time and very pleasant. A good value for the next level of transportation to Mayo Clinic.

Ric Jurmu

No Title

Rated 5 out of 5

May 7, 2023

Arrived on time and communication throughout the process was great.

Jim Bichler

No Title

Rated 5 out of 5

May 1, 2023

Extremely efficient, friendly and reliable. Highly recommended!

Thomas

Pricey but reliable

Rated 5 out of 5

April 25, 2023

Great ride, prompt seevice

Lila

Great

Rated 5 out of 5

April 19, 2023

Everything was great. We are looking forward to being picked up when we return.

Salah

It is very good!

Rated 5 out of 5

April 19, 2023

I have used City Wide Service several times and have always been pleased with it. The drivers are careful to keep me posted by text message as to how to connect with them coming and going and they are pleasant and helpful. I will continue to rely on them and recommend them.

Anne Cina

Ride to MSP

Rated 5 out of 5

April 19, 2023

Arranged for a ride for 2 couples from 2 separate locations. Driver was on time. Everything was great. We are looking forward to being picked up when we return. The service definitely took care of our transportation need.

c gilchrist

Great experience

Rated 5 out of 5

April 16, 2023

Great experience with Mark and Mike from citywide. I was lucky to get a ride in a pinch down to the cities. Thank you!

Sarah Jensen

on time, nice, friendly service

Rated 5 out of 5

April 12, 2023

service and ride wer friendly, on time, text confirmations through the process. will definitely use again!

Sunil Mankad

Recommended Service

Rated 5 out of 5

April 11, 2023

I used this service based on my friend’s review and it didn’t disappoint. Pleasant ride to MSP! So easy!

Shannon Hendricks

Courteous, accommodating transportation

Rated 5 out of 5

April 10, 2023

We needed a last minute ride to Rochester from MSP in Easter evening. The driver, Bill, was early, courteous and very accommodating to my family. We were grateful for the safe, efficient ride home.

Sue

Another Wonderful Ride

Rated 5 out of 5

April 9, 2023

My family has used Citywide Shuttles numerous times. The service is so convenient. Instead of waiting until the next day for a flight up north, we get there the same evening and have more time to spend with family and friends. The drivers are always courteous and professional. I would totally recommend Citywide.

Angela Mejdrich

No Title

Rated 5 out of 5

April 8, 2023

Fantastic communication with up-to-the-minute updates. I was never worried of being stranded or forgotten. Definitely will use in future!

Wayne

Friendly and efficient

Rated 5 out of 5

April 6, 2023

The whole process starting with the reservation to the drop off went so smoothly. Everyone was so friendly! My driver Bill communicated so well – showed up early and had a cold bottle of water for me. It felt like a very personalized service

R

No Title

Rated 5 out of 5

April 5, 2023

Great service. Prompt . Will use your company every time i come to Mayo.

Perry Gilstrap

Great Ride.

Rated 5 out of 5

April 5, 2023

This service is a great way to travel from the Twin Cities Airport to Rochester or other destinations. Rather than paying and waiting for a connecting flight, try using this service. It may save you both time and money.

Tom.

efficient option with great service

Rated 5 out of 5

April 4, 2023

I was greatly impressed by my driver’s communication, service, and driving skill during a rainstorm on the drive home to Rochester from MSP. I would highly recommend this service.

Elizabeth

Excellent!

Rated 5 out of 5

April 3, 2023

Arrived on time, early in fact! Will definitely use again, I highly recommend.

Natalia

Just what we wanted

Rated 5 out of 5

April 2, 2023

Very friendly, right on time.

Robert Sternbach

Just what we wanted

Rated 5 out of 5

April 2, 2023

Very friendly, right on time.

Robert Sternbach

Can’t say enough great stuff!!

Rated 5 out of 5

April 1, 2023

WOW!! I am thrilled to have found Citywide Shuttle today. They were the only place out of 5 that I called who were able to accommodate me. I couldn’t even get an Uber for the trip I was trying to make.

I called them about 1.5 hours ahead of needing a ride… from Rochester, MN to Elk River, MN!! Mark was awesome, and so is the team. It took them all of 10 minutes if that, to pull together a driver, book the reservation, get my payment info and give me the ETA of the pick up and drop off. The driver, Bill was awesome! He texted me to keep me updated, and was so kind and gracious.

Oh, and did I mention that they came in at a MUCH more accessible rate than anyone else I called?? So much so that I almost thought it was a mistake but it wasn’t.

I never leave reviews. I honestly don’t. Citywide Shuttle is KIND, FAST, PROFESSIONAL, AFFORDABLE, and ON TIME! If you or someone you know needs a ride, I highly recommend them! I am so pleased that I plan to set up rides for my mom through them… and we all know if Mom is happy, then it must be great!!

Katie

Airport to Spring Valley ride

Rated 5 out of 5

March 31, 2023

We booked a ride from Mspl airport. Mark was very good to work with to set up the trip. Mike picked us up by the baggage claim & delivered us to our front door on rural SV. Great service. Expect to use again.

Harlan Bucknell

Professional and accommodating

Rated 5 out of 5

March 30, 2023

I had to change our ride schedule multiple times because our departure from the Mayo was so unpredictable. Each time I contacted Mark , he was understanding, and accommodating. Our driver, Bill was attentive, friendly and professional.

Valerie Greene

Responsive and Reliable

Rated 5 out of 5

March 28, 2023

Highly recommend this team for your transportation needs in MINNEAPOLIS/Rochester area. Immediate response upon inquiry, easy to use booking engine and great communication throughout. Monte drove us from MSP to Rochester and was outstanding. Will definitely use again!

Jim MacPhee

Whole ride was safe and Bill was most amiable and cordial

Rated 5 out of 5

March 28, 2023

Same as above

Thomas Muldowney

Reliable and awesome service

Rated 5 out of 5

March 28, 2023

My daughter is a freshman at UWEC without a car. We live far away and she needed to get to/from MSP when we could not be there. I wanted reliable, safe transportation for her and Citywide did an excellent job! They were able to fit her flight schedule, were on time, great communication, and she had no problems. Definately recommend!

Kristin Eilers

Excellent , professional, and friendly service. Great communication and lovely ride!!!

Rated 5 out of 5

March 25, 2023

Would highly recommend. Mike was very friendly and courteous.

Wendy McKean

Excellent service

Rated 5 out of 5

March 25, 2023

My driver was early and had even checked my flight information and provided great advice while on a safe ride to the airport! Car was clean and comfortable. Would definitely recommend.

Katie

Citywide, Inc

Rated 5 out of 5

March 24, 2023

Excellent Service, Prompt, Dependable & Cautious!

We Highly Recommend!

Shirley Warmka

So Professional and Communicative - Highly Recommend!

Rated 5 out of 5

March 23, 2023

We had sort of a last minute need to get our team members to and from the airport for a corporate event. From minute one, Mark and his team were so amazing and easy to work with. They knew exactly what to do and made the entire process super easy. I didn’t have to worry or follow up at all as they handled everything.

Major shoutout to Bill our driver as well. He was so nice and organized. Thank you again to everyone at CityWide, we would recommend them to anyone.

Kelly H

Driver was great!

Rated 5 out of 5

March 20, 2023

The drivers to/from the airport were on time. They were friendly. I would book from here again.

Danielle

Great experience.

Rated 5 out of 5

March 19, 2023

Have used Citywide in the past and will continue to do so. Had significant delays and re-routing on our return flight, Mark was always aware of changes and in contact with us. He was there to pick us up as soon as we left baggage claim, albeit several hours later than initially expected.

Patrick

Outstanding car several

Rated 5 out of 5

March 19, 2023

Used many times one of the best in twin cities

Roger J Brown

Trip to airport

Rated 5 out of 5

March 14, 2023

Fun fast and friendly

Ken Kramer

Relaxing Ride

Rated 5 out of 5

March 13, 2023

Thank you so much to our excellent driver, Bill. He has perfect timing and impeccable manners. I strongly recommend City Wide and to request Bill if he’s available. Thank you again!!

Brenda McKeen

Safe and quick ride home!

Rated 5 out of 5

March 13, 2023

Excellent service. Three of us were traveling together, and all three were dropped off at different addresses.

Clear communication. Quick and simple pick up. Excellent driver.

This service was in the middle of the night and required a 90 minute drive in the winter – all was smooth!

Would do again in a heartbeat.

Thank you!

K Wright

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