Brainerd Shuttle Service
Citywide offers a private Brainerd Shuttle Service to and from the MSP Airport.
We will set a specific date and time to pick you up. We can pick you up at your home, hotel or business in Brainerd. Drive you directly to the Minneapolis airport or just about any address in the Twin Cities area. The only stops made are the ones you request. Your ride is NOT shared with anyone else. We are a private ride service only out of the Minneapolis / St Paul area.
You are being brought to the airport from Brainerd. You will receive a text 60 minutes prior to picking you up. We will let you know your flight is on time and we are as well. You will also receive an email the day before confirming your ride.
You are being picked up at the airport. We will monitor the flight status and be at the airport when your plane arrives. We will drive you directly to your home, office or hotel. No more getting off a 4 hour plane ride only to sit in a van with people you don’t know for the next 3 hours to take you on an hour and 45 minute drive home.
Your flight is early or delayed. Our ride will be there when you arrive. If there is a significant delay and your ride interferes with another prescheduled ride and I cannot find another driver, you may have to wait. I do my best to have a backup driver for every run.
Where do I meet you at the MSP airport? With or without checked bags, head to the baggage carousel. Turn around and look at the closest exit door to you and that is where we pick you up. No need to lug your bags to another part of the airport to find your ride. You walk out of the exit door and into your ride.
Any other notifications provided? You will receive an email with your pick up time to verify you are scheduled the day before. If you don’t receive this email, contact us to be sure nothing went wrong when we reserved your ride.
What about additional stops for family members. To pick up more family members, there would be an additional $5.00 fee per stop as long as the stops are within 5 minutes of the route.
Children and infants. They are charged the same as adults but pets ride free!
Booster Seats and/or infant car seats. We charge $10.00 per seat rental or you can use yours and we will store it free of charge until your return ride.
What are your hours of operation? We operate 24/7 but we only answer the phones from 8am to 8pm Monday-Sunday.
Rides other than to or from the airport, call for pricing or fill out the form at the bottom of this page.
Any unused portion of your ride canceled at least 4 hours prior to your scheduled pickup time is completely refundable. If we are on our way (or have arrived) to pick you up, there is no refund. If there are more than 5 riders, the cancellation time frame moves up to a 24 hour notice.
Bottled Water (Free if requested in advance)
Coffee or Tea ($3.00 per cup if ordered in advance)
Soda or flavored water ($2.00 per bottle if ordered in advance)
Bad Weather Reservations
If you book your ride during a weather event such as a snow storm, there will be up to a 60% surcharge. This is to off-set the additional travel time expected. Rides paid for in advance before any known storms, are NOT subject to this surcharge